Watch Winning Strategies for Purchasing IT Help Desk/Contact Center/Cloud Softwa...

CIOs/IT Directors/Customer Service VPs/Directors - Senior IT Leaders Webinar Series As a CIO/IT Director/VP/Customer Service Director, are you and your team prepared to engage with IT help desk software or cloud computing vendors to make a new purchase or upgrade? Do you know the right questions to ask to quickly draw distinctions between vendors and identify strengths/weaknesses? Would you like a head start on documenting your feature requirements? At this Webinar, you will learn to: * Avoid mistakes that even the most experienced CIOs/IT Directors/VP/Customer Service Director make that cost a lot of time and money * Negotiate a better license agreement for your company * Lead the vendor qualification process with expertise and confidence * Effectively coach your team on how to shortlist the right group of IT help desk/customer service/contact center vendors for a rigorous vetting process Attend this Webinar and receive a complimentary series of White Papers with 40 tough questions to ask vendors and a Needs Assessment Excel tool to help document your requirements. This complimentary and informative Webinar is hosted by Giva, Inc. and CDC Global Services (NASDAQ: CDCS). more